First time user will have to register while returning users can simply login with their username and password. Once signed up for Online Customer Care a user can perform a variety of activities online such as Pay your bill online, View your statement online, Receive email alerts about your account, View account balance, amount due and due dates and View recent transaction history. The site is easy to navigate and is pop up free. The text size of the website can be increased for those who are visually impaired. If you have any questions or concerns please call the number listed on your billing statement or email an Online Customer Care Representative through the contact us option.