T-Mobile customer can access and manage their account online at the Card Holder Services web portal. T-MobileValueCard.com is powered by Citi Group and a customer will need their card on hand in order to sign in or register. First time users will have to register with the 16 digit card number. This number can be found on the front of your T-Mobile card. The service is available in both English and Spanish, you can select your language preference in the top right hand corner of the service site. If you have any questions or run into trouble please contact Customer Service. Customer Service inquiries may be handled by Young America. The registration process should take no more than 5 minutes to complete. Once registered a customer can make account updates, view statements and transactions.
T-Mobile is a wireless voice, messaging and data services based out of Bellevue, WA. They are the 4th largest US wireless communication company and received numerous awards by JD Power. General questions by mail can be directed to: T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380 or by phone at 1-877-296-1018. T-Mobile was originally founded in 1996 under the name VoiceStream Wireless Wireless PCS. Besides the US they also service Puerto Rico and the US Virgin Islands. They specialize in Mobile telephone and Wireless broadband services. Some of the more popular phones they offer are by Samsung, Nokia, LG and Blackberry. They use the blazing fast 4G network which means Apps download faster, Movies stream with less interruption and Attachments open almost instantly!